FAQ

Frequently Asked Questions

We offer a comprehensive range of restoration services, including water damage mitigation, fire and smoke restoration, mold remediation, and storm damage recovery.

Yes, we provide 24/7 emergency response services. Our IICRC-certified technicians are on standby to handle your urgent restoration needs.

We aim to respond as quickly as possible, often within an hour, to mitigate the damage and start the restoration process.

Yes, we work closely with most insurance companies and can guide you through the claims process to maximize your insurance benefits.

The process generally involves three main steps: Damage investigation, creating a damage recovery plan, and executing the recovery process. Each of these steps is customized to your specific situation.

The timeline can vary depending on the extent of the damage and the type of restoration needed. We strive to complete the restoration as quickly and effectively as possible.

Yes, our technicians are IICRC-certified and continually undergo training to stay updated with the latest restoration techniques and safety protocols.

We follow a rigorous process that includes identification, containment, removal, and disposal of mold-infested materials. Non-porous surfaces are cleaned using specialized agents.

We serve various cities across Polk, Osceola, and Hillsborough counties, including Lakeland, Winter Haven, Bartow, Kissimmee, St. Cloud, Celebration, Tampa, Brandon, Plant City, and Riverview.

It depends on the extent of the damage. In some cases, it may be unsafe to remain in the property until essential restoration work is completed.

Yes, we offer free consultations to assess the damage and provide an estimate for restoration services.

We use advanced moisture detection and drying techniques, along with specialized cleaning solutions, to effectively minimize the risk of future mold growth.

We handle all types of fire damage, including damage from electrical fires, kitchen fires, and wildfires. Our services include smoke and soot removal, as well as water removal and drying if water was used to extinguish the fire.

Contact us by phone or through our website to schedule an initial consultation. We’ll assess your needs and recommend the best course of action.

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